2018 RECAP

MEET OUR 2018 SPEAKERS

Gale Adland

Gale Singer Adland is the Executive Director of Meals on Wheels of Durham. She serves on the board of Meals on Wheels North Carolina, and is currently the treasurer of that organization. Gale is a member of the board of All Good Things Durham, a nonprofit representative payee organization. She spent 8 years on the board of Judea Reform Congregation, including a 2 year term as president. Gale has served on the Advisory Board for Partners for Youth Opportunity- an organization that partners with the community to provide Durham youth with opportunities to connect, develop, and contribute through mentoring, employment and educational support. She also participates in the Durham Partnership for Seniors, Durham Congregations in Action, and Durham CAN (Congregations, Associations and Neighborhoods). She serves as a mentor for the Broadhead Service Program at Duke University as an A.B. Duke Scholar, with majors in Computer Science and Management Science. After working in IT for 30 years, Gale completed a certificate in Non-Profit Management at Duke University, and began working in the nonprofit sector.

What You Need to Know About Cause Marketing on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Ucheoma (Uche) Akobundu, PhD, RD

Dr. Akobundu is a Registered Dietitian and serves as the Senior Director of Nutrition Strategy, where she leads the development and implementation the Association’s strategy on nutrition and malnutrition. This work includes the design and execution of projects that demonstrate and strengthen the evidence base for senior nutrition programs. In addition, she works collaboratively at the national level to build knowledge and skills among nutrition and aging professionals in the healthcare integration, business acumen development, program evaluation, and food service management arenas. She also serves as the director of the National Resource Center on Nutrition and Aging, awarded to Meals on Wheels America by the Administration for Community Living of the U. S. Department of Health and Human Services. Dr. Akobundu holds a Masters in Nutrition with a concentration in Public Health from the University of Massachusetts, Amherst, and a PhD in Nutrition from the University of Maryland, College Park.

Advances in Nutrition, Aging and Oral Health on Tuesday, August 28 from 1:30 to 3:00 p.m.

Alicia Alexion, MBA, CFRE

Alicia Alexion has devoted her career to strengthening mission-driven organizations. Alicia is an experienced management and fundraising professional providing executive counsel and fundraising strategy to associations, nonprofits and political campaigns. Organizations including the Architects Foundation, Children’s Law Center, Girls Inc., National Building Museum, Planned Parenthood, and World Food Program USA have looked to Alicia for fundraising and management guidance. Prior to co-founding her consulting firm, Alicia served as Executive Vice President of the Trust for the National Mall, where she managed a $6 million annual operating budget and led the senior management team in development, communications, special events and daily operations of this historic $350 million campaign to restore the National Mall. Alicia serves on the Board of Directors of Community Bridges and is a member of the Association of Fundraising Professionals. She earned her MBA at the George Washington School of Business.

How Generosity is Changing in America on Wednesday, August 29 from 1:15 to 2:45 p.m.

Heather Allard, MA

Heather Allard is the program manager for the PALS (Pets Assisting the Lives of Seniors) program at Meals on Wheels Central Texas. She has a professional, educational, and volunteer background in animal welfare. Prior to joining MOWCTX, Heather worked at the Austin Humane Society and earned her master’s degree in Geography at UT Austin. During her seven year tenure with PALS, she has worked to both expand and deepen the reach of PALS, and the program has grown substantially. In addition, Heather was elected as the first chairperson of the Meals on Wheels America Pet Advisory Council. In this capacity, she has been able to share resources and knowledge with other organizations starting or growing their own pet assistance programs. She has also presented at state and national conferences, and on Meals on Wheels America webinars about pet assistance programs. Heather continues to volunteer in animal welfare, as a foster for orphaned kittens at a local animal shelter.

What About Buddy? Exploring Different Approaches to Pet Programs on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Jeanne Allen

Jeanne Allen is an expert in board and leadership development, strategic planning, change management, volunteer management, and social media strategy. She consults at the intersection of Strategy, Innovation, Leadership and Technology in the nonprofit sector. Jeanne is passionate about effective nonprofit management and leadership, and building relationships with and between all the stakeholders: volunteers, members, staff and board leadership. Additionally, Jeanne is an Instructor in the Duke University Nonprofit Management Program where she teaches Board Development and Governance, Strategic Planning, Social Media Strategy and Policy for Nonprofits, and Volunteer Management. She designs and delivers webinars for several organizations, including BoardSource, Nonprofit Technology Education Network, Idealware, and Nonprofit Web Advisor. Jeanne is proud to be a BoardSource Certified Governance Trainer with expert knowledge of effective governance principles. Recently, Jeanne became a Certified Instructor in the Service Enterprise Program, which is sponsored by Points of Light Foundation.

How to Build a High Performing Board on Thursday, August 30 from 9:15 to 10:45 a.m.

Mary Lee Anderson

Mary Lee Anderson Executive Director Mary Lee Anderson serves as the Executive Director of Senior Services of Alexandria (SSA) and is responsible for the overall health and well-being of this 50-year-old agency with an annual budget exceeding $800,000. She is also responsible for all staff supervision, budgeting, contract management, and compliance issues of the organization. Ms. Anderson has been Executive Director since June 2013. She began with SSA in 2010 as the Director of SSA’s Senior Resource Center. She has served on the Alexandria Commission on Aging (COA) since September 2013, currently chairs the Economic Development Committee and serves as COA liaison to the Commission on Employment. She also represents SSA on the Hunger Free Alexandria Consortium, Alexandria’s Council of Human Services Organizations, and the Coalition for Affordable Housing.

Making the Most of Client Socialization on Thursday, August 30 from 9:15 to 10:45 a.m.

Eve Anthony

Eve Anthony began working with the Athens Community Council on Aging in 2000 as the Director of the Winder/Barrow Adult Day Health Center. She advanced throughout the agency over the last 18 years and was named CEO in November of 2017. Eve’s passion is serving older adults and ensuring that every individual has the opportunity to live and age well. As the CEO of one of the oldest and largest aging service providers in the southeast, Eve utilizes her leadership strengths and expertise to manage staff, oversee programs and services, engage community partnerships, and advocate for older adults at the local, state and national level. Eve is a graduate of the University of Georgia and holds a Professional Certification in Gerontology from Kennesaw State. Eve serves as a member and officer in several state association boards including the Georgia Gerontology Society, LeadingAge Georgia, and the Meals on Wheels Association of Georgia. Eve also contributes her expertise as an advisor and committee chair to the Georgia Alzheimer and Related Dementia State Plan and the Georgia Senior Hunger State Plan Committee. She was recently appointed as a member of the Governor-created State of Georgia Older Adults Cabinet.

Level Up! Advocacy at the Local, State, and Federal Levels on Tuesday, August 28 from 9:30 to 11:00 a.m.

Barry Altland

Barry Altland is a writer, speaker, non-profit executive, thought leader and published author of the book, “Engaging the Head, Heart and Hands of a Volunteer, “a simple guide for feeding the passion of those who serve. Barry blends world-class leadership principles from the for-profit world with his own numerous experiences as a volunteer and leader of volunteers to offer a fresh perspective on volunteer engagement. The result of these experiences is guidance for leaders of volunteers that helps them lead with “otherliness.” As leaders embrace Barry’s unique perspective, they develop into leaders better prepared to touch the hearts of volunteers by engaging them, one person at a time.

The Leader’s Role in Sustaining Volunteer Passion on Tuesday, August 28 from 1:30 to 3:00 p.m.

Denise Blevins, RDN, LD

Denise has been with Meals on Wheels for 4 years providing diabetes and nutrition education to the homebound and elderly community. As VP of Nutrition and Health programs she is responsible for the daily oversight of nutrition services, menu planning and production. Managed health programs include HomeMeds and Diabetes and Nutrition counseling each having an impact the lives of thousands of clients annually. Denise and her team collaborate with hospitals and healthcare organizations to improve the health outcomes in our local community. She previously worked as a Clinical Nutrition Manager in Dallas and administratively in the Home Health industry. Denise has a 25 year background in business management, quality assurance, human resources and employee training in the fields of Hospitality, Marketing, Agriculture and Health Care. Denise is actively involved in the Tarrant County community including Tarrant County Food Policy committee, Blue Zones and Senior Synergy Expo. Denise is a second career Dietitian and attended Texas Woman’s University where she received both her Bachelor’s and Master’s degrees.

Cooking Up Innovations in Food Service - Promising Peer Practice Models on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Michael Buck

Michael Buck is an Operations and Program Manager for Meals on Wheels People in Portland, Oregon. One of the five largest senior nutrition programs in the country, Meals on Wheels People serves 5,700 meals daily and 1.3 million meals annually to older adults across three counties. Michael oversees all operations and program management for Oregon’s second largest county. He has more than 20 years of experience in operations, volunteer management and human resources for both government entities and private business. He has been successful at quickly evaluating operational plans and exploring ways to maximize service.

Cooking Up Innovations in Food Service - Promising Peer Practice Models on Thursday August 30 from 11:00 a.m. to 12:30 p.m.

Tips and Tricks to Increasing Menu Options for your Clients on Wednesday, August 29 from 1:15 to 2:45 p.m.

Julia Campbell, MPA

Julia Campbell has run her digital marketing consulting business for almost a decade, focused exclusively on mission-driven organizations. She is a Returned Peace Corps Volunteer and the author of Storytelling in the Digital Age: A Guide for Nonprofits, a call-to-action for nonprofits to use stories to accomplish their missions. Her passion is to get nonprofits of all sizes to stop spinning their wheels on social media and to start getting real results using digital tools.

Trends in Nonprofit Digital Storytelling - What Works and How to Do It on Wednesday, August 29 from 1:15 to 2:45 p.m.

Sarah Campbell

Sarah Campbell loves food! As the Past Executive Director of Meals on Wheels London, a member for the Middlesex-London Food Policy Council, founding partner in the London Food Coalition, grand-daughter of 5 generations of farmers and the mother to four children, the power of food in empowering, developing and strengthening communities is a big draw for this local food enthusiast! During her time at Meals on Wheels London, Sarah and the team adopted the Meals on Wheels America Branding and worked with local meals on wheels programs in Ontario and across Canada to learn how together we can deliver advocacy, support, and improved services by building off of the strength and framework of Meals on Wheels America.

Lessons Learned from Adopting the National Meals on Wheels Brand on Thursday August 30 from 11:00 a.m. to 12:30 p.m.

Kathleen Cameron, MPH

Kathleen Cameron has over 25 years of experience in the health care field as a pharmacist, researcher, and program director focusing on falls prevention, geriatric pharmacotherapy, mental health, long-term services and supports, and caregiving. Kathleen is currently Senior Director at the National Council on Aging’s Center for Healthy Aging where she oversees the Administration on Aging-funded National CDSME Resource Center and the National Falls Prevention Resource Center. Kathleen was previously with JBS International as director of a SAMHSA-funded technical assistance center aimed at educating the aging network, mental health providers, and policy makers about behavioral health conditions among older adults. She has also held positions at the American Society of Consultant Pharmacists Foundation and the National Council on Aging. She received her BS degree in Pharmacy from the University of Connecticut and her MPH from Yale University. The topic of her Master’s thesis was medication use and risk of falling among community-dwelling older adults.

Better Health While Aging - Fall Prevention for Homebound Seniors on Thursday, August 30 from 9:15 to 10:45 a.m.

Lynda Christison, BSW, MPA, CIRS -A/D, ServSafe

Lynda Christison is Director, Council on Aging at the Lexington County Recreation & Aging Commission. Believing that the need to make changes and offer client choice equaled a new opportunity, Lynda created an innovative group dining meal choice program and implemented it at Lexington County Recreation & Aging Commission's seven senior centers in 2017. With over 40 years of experience designing and administering social service and nutrition programs for older adults, she has provided Older Americans Act services in Massachusetts, California, and now, in South Carolina. Lynda holds a BA in Social Work from Kent State University and a Masters in Public Administration from California State University.

Cooking Up Innovations in Food Service - Promising Peer Practice Models on Thursday August 30 from 11:00 a.m. to 12:30 p.m.

Elaine Clark

Since 2012, Elaine has been the Chief Executive Officer of Meals on Wheels Diablo Region, a six-program organization serving seniors throughout Contra Costa County in CA. Since joining MOW Diablo Region, Elaine has spearheaded efforts to create multiple partnerships with various community based organizations, hospitals and clinics, funders and coalitions to bring a wider and deeper scope of services to seniors in Contra Costa County.Elaine sits on three boards including the National Association of Nutrition and Aging Service Providers (NANASP), Meals on Wheels Association of California, and Meals on Wheels of Contra Costa. Elaine is a founding member of the Meals on Wheels Association of California and is a recent graduate of Leadership Contra Costa. Elaine also participates in the Access to Care county-wide workgroup focusing on low-income healthcare initiatives. Elaine has a BA in Communications from Park University in Parkville, MO.

Refocusing on Social Determinants of Health to Strengthen Client Impact (NRCNA) on Monday, August 27 from 1:00 to 4:30 p.m.

Megan Coffman

Megan Coffman joined the Robert Graham Center in February 2013 as the Health Policy Administrator. Her work includes project-, budget-, and grant management. Prior to joining the Robert Graham Center, Megan managed projects for educational and health nonprofits. She got her start in public health as a Peace Corps volunteer in Mauritania and Mali. In 2010, Megan received her Master of Science in Health Communication from Tufts University, MA and holds a BA in Political Science from Butler University, IN.

Demystifying Care Coordination on Wednesday, August 29 from 1:15 to 2:45 p.m.

Chris Cole, CPA, CFE, CFF, CGMA

Chris joined the American Institute of Certified Public Accountants in Durham, NC in September 2006. Chris is an Associate Director, currently responsible the AICPA Not-for-Profit Member Section and the Not-for-Profit Certificate Program. He is also responsible for technical publications and continuing education programs and materials focusing on the not-for-profit, governmental and tax practice areas. Chris is the staff liaison to the AICPA Not-for-Profit Expert Panel and the AICPA Not-for-Profit Advisory Council and a participating observer for the FASB Not-for-Profit Advisory Committee. He frequently speaks on various not-for-profit topics and serves on the planning committee for the AICPA's annual Not-for-Profit Industry Conference. Prior to joining the AICPA, Chris was a Manager for a local CPA firm in Durham, NC. During Chris’ tenure in public accounting, he performed a variety of services for clients, including financial statement audits and reviews, business consulting, tax services and forensic/litigation accounting. Chris received his Bachelor’s Degree in Education from Appalachian State University in Boone, NC in May 1990, after which he worked in hospitality industry management with Marriott Management Services at Duke University. He then completed his accounting coursework in 1998 and went on to become a licensed CPA in 1999. He holds a CPA license in North Carolina and is a member of the AICPA Not-for-Profit Section, the NC Association of Certified Public Accountants, and the Association of Certified Fraud Examiners.

Internal Controls for Small and Medium-Sized Organizations on Tuesday, August 28 from 1:30 to 3:00 p.m.

T. Lee Covington, MPA

T. Lee Covington currently serves as President and CEO of Senior Services, Inc.in Winston Salem, NC. Lee has been involved in various nonprofit leadership positions for over 27 years. Before joining Senior Services, he served for six years as Executive Director of Rockingham County’s Aging, Disability and Transit Services, NC. In addition to his successful management of local nonprofits, Lee has served as President of the NC Association on Aging (NCAOA) and Meals on Wheels NC. Lee holds a BS in business administration and finance, with a minor in music, from Elon University, a master’s in public administration from UNC Greensboro with a concentration in nonprofit management, and an Executive Certificate in Nonprofit Leadership from Duke University.

Just What the Doctor Ordered: Healthcare Through State Advocacy on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Diana Crumley, JD, MPAff

Diana Crumley is a program officer at the Center for Health Care Strategies (CHCS). In this role, she has worked on projects related to delivery system reform, managed care, and value-based payment, such as Advancing Primary Care Innovation in Medicaid Managed Care, the Medicaid Accountable Care Organization Learning Collaborative, and the Medicaid Innovation Accelerator Program for Value-Based Payment and Financial Simulations. She also works on Pay for Success financing approaches for social service investments. Prior to joining CHCS, Diana served as special counsel for the Texas Health and Human Services Commission. In the Policy Division of the Office of Chief Counsel, she assisted the state with waivers, state plan amendments, administrative rules, and large requests for proposals. Diana holds a JD and a master of public affairs from The University of Texas at Austin. She received a bachelor’s degree from Grinnell College, IA.

A Beginner’s Guide to Healthcare on Monday, August 27 from 1:00 to 4:30 p.m.

Chris Culak

Chris Culak joined VNA in October 2014, bringing with him more than 22 years of experience in fundraising and non-profit management. He came to VNA after implementing and managing programs for the Dallas Children’s Advocacy Center, the National Audubon Society, Planned Parenthood, North Texas Food Bank and the American Heart Association. Chris holds a Bachelor of Science degree in Health Care Administration with a minor in Psychology from Texas State University. In the Dallas area, Chris has served on numerous non-profit boards, coached numerous soccer and t-ball teams, and is a currently appointed Commissioner on the Dallas Citizens Homelessness Commission. He and his wife Nichole live in the Historic North Oak Cliff area of Dallas, with their daughter, Zoë, and son, Anders.

Big Data, Big Results: Leveraging Your Data to Quantify Your Program’s Impact on Tuesday, August 28 from 3:15 to 3:45 p.m.

Kimberly K. Delp, RN, BSN

Kim Delp is the Senior Director Home & Community Based Services, Northern Area Multi Service Center, PA. She has been a medical staff member for the past 24 years at multiple acute care, skilled facilities and long term care institutions (LTAC’s) including Mercy Hospital, South Side Hospital, Ohio Valley Hospital, Central Medical Hospital, Kindred, Manorcare facilities and Lifecare Hospitals. Kim’s experience includes implementation of telehealth projects, Development of Disease State Management Programs, case management of “At-Risk” geriatric patients. She has worked extensively with local government and the medical community to facilitate and integrate multiple delivery methods of care for seniors. Coordinated CMS Pilot-Medical Adult Day Demonstration, an alternative to long term care. She has been a faculty speaker at the National Association of Home Care and more recently coordinated a nutritional support and change of condition pilot program funded by the Highmark Foundation. This project significantly decreased re-hospitalizations of “High Risk” geriatric folks by providing nutrition and early interventions post- acute hospitalization. She has been appointed to the board of directors for Meal on Wheels Pennsylvania and is actively involved in creating a statewide collaborative of Meals on Wheels providers in the state of Pennsylvania. She served as part of the Learning Collaborative for Meals on Wheels America. Kim is actively involved with United Way of Southwestern Pennsylvania as a member the executive caregiver’s initiative team as well as a member of the Speakers Bureau for United Way. She is currently collaborating with the Jewish Healthcare Foundation and Aging Institute/University of Pittsburgh to positively impact seniors aging in place. She serves as the lead liaison for Meal on Wheels, Greater Pittsburgh. Meals on Wheels, Greater Pittsburgh was awarded the Best Practice Award 2015 by Pennsylvania Department of Aging. Kim has been a registered nurse for the past 25 years, last 22 years focus on Public Health Bachelor of Business Administration, Indiana University of PA in 1987. Bachelor of Science University of Pittsburgh in 1995.

Healthcare Institute – Part 1: Delivering Consistent Service Offerings on Tuesday, August 28 from 9:30 to 11:00 a.m.

Pam Dukes, MBA

After serving 28 years at the South Carolina Department of Health and Environmental Control, most recently as Deputy Director for Health Regulation, Pam became Executive Director at Senior Resources Inc. in Columbia, SC five years ago. Her focus during this time has been to diversify the agency’s funding, and find ways to increase revenues. With the additional funding she has secured, the Agency has gone from a waiting list for Meals on Wheels of almost 300 seniors, to virtual elimination of the waiting list. She is active in the South Carolina Association of Council on Aging Directors, and the Transportation Association of South Carolina, both of which advocate for senior services promoting independence. Pam has a BS in Medical Technology and an MBA in Healthcare Management.

Leveraging Social Enterprise to Advance Your Impact on Wednesday, August 29 from 8:30 to 11:30 a.m.

Liz Edelen

As Brand Partnerships and Experiential Marketing Specialist at Subaru of America, Inc., Liz handles partnerships with national nonprofit organizations, including Meals on Wheels America, The Leukemia & Lymphoma Society, Make-A-Wish® America and ASPCA®. In her role, Liz coordinated the donation of 50 Subaru vehicles to Meals on Wheels America in honor of Subaru of America’s 50^th anniversary in the United States. Prior to Subaru, Liz worked at Philabundance, the largest hunger relief organization in the Delaware Valley and a member of Feeding America. She received a Bachelor of Science in Business Administration from Saint Joseph’s University in Philadelphia, PA.

What You Need to Know About Cause Marketing on Thursday, August 30 from 11:00 to 12:30 p.m.

Maurice Elder, Jr.

Maurice Elder, Jr. is the Director of Customer Service and Central Intake at LifeCare Alliance in Columbus, OH. He has over 20 years of for-profit and non-profit experience in sales and public health. His current role supports the Meals-on-Wheels initiatives of providing nutritious meals to the most deserving individuals in Central Ohio. He also manages the home repair program, CHORES, which contracts with city and county funds to provide home repairs to keep individuals with disabilities and seniors safe in their homes. In addition, he manages the Helping Homebound Heroes, a program from the Home Depot Foundation. He is proud of the success he has accomplished with the Helping Homebound Heroes program and is excited about its life-changing impact on veterans, disabled veterans, along with spouses and widows of veterans.Maurice is also passionate about youth mentoring and serves as a Mentor and Facilitator at the Expanding Visions Foundation, a local non-profit in Columbus, OH. He has provided several speeches at various youth events, inspiring both youth and adults to achieve their greatest in life. He will soon complete a life coaching license program in 2019.

Bridging Health and Housing for Older Adults on Wednesday, August 29 from 8:30 to 11:30 a.m.

Kila Englebrook

is Social Enterprise Alliance's President and CEO, where she previously served as the Managing Director. Prior to joining Social Enterprise Alliance, Kila led the Ashoka Support Network in the United States, engaging world-class business leaders in changing the world by working directly with Ashoka and Fellows. In her tenure with Ashoka, Kila convened Ashoka’s U.S. network through the production and management of the bi-annual Ashoka Future Forum. She helped shape and develop the Ashoka team across the U.S., as well as implement and refresh operational systems to improve outcomes. Prior to her role with the United States Program, Kila worked with Ashoka’s People Team, focused on talent recruitment, development and retention. Kila graduated from Boston University in 2006 with a Bachelor of Arts in African Studies, with a triple concentration in Anthropology, History and Political Science.

Leveraging Social Enterprise to Advance Your Impact on Wednesday, August 29 from 8:30 to 11:30 a.m.

Crystal Espie, MPA

Crystal Espie is the Senior Manager of Advocacy and Engagement at Meals on Wheels America. In this position, Crystal is responsible for developing and implementing grassroots advocacy and digital strategies to support advocacy campaigns. She supports Members by conducting advocacy trainings, coordinating meal deliveries with their Members of Congress and develops tools and resources to support their advocacy efforts. She also serves as a liaison to congressional offices and national coalitions in the aging and nutrition network. Crystal holds a BA in Political Science and a Master’s in Public Administration, both from American University, where she specialized in Applied Politics and State and Local Administration.

Older Americans Act Reauthorization on Tuesday, August 28 from 3:15 to 3:45 p.m.

Chris Estes

Chris comes to Rebuilding Together after five years as President/CEO of the National Housing Conference in Washington, D.C. Chris oversaw NHC’s research work on the intersection of housing with transportation, education and health in particular. He was active in engaging the field in local housing/community development efforts as well as offering resources on best practices in communications and messaging. Chris came to D.C. from North Carolina, where he led the North Carolina Housing Coalition for nine years. Chris leads the strategic direction of NHC’s policy, communications and research work and serves as a national thought leader on affordable housing and community development issues. He has experience in community organizing, affordable housing development and credit syndication, as well as programs that serve the residents in affordable housing communities. Chris has written about the linkage between affordable housing and transportation, and housing and public health, and worked on issues of foreclosure prevention and housing for those with disabilities. He's a graduate of the University of North Carolina at Chapel Hill (UNC-CH), where he majored in economics and industrial relations. He also has two master’s degrees from UNC-CH in social work and city and regional planning. He currently serves on the board of directors of the Baltimore branch of the Federal Reserve Bank of Richmond and of the National Low Income Housing Coalition.

Bridging Health and Housing for Older Adults on Wednesday, August 29 from 8:30 to 11:30 a.m.

Alyssa Federico, CPA

As Vice President & Director of Finance at Foundation For The Carolinas, Alyssa Federico serves as the Foundation’s financial point of contact for client relationships and other accounting-related issues. She is responsible for providing financial and operational leadership, manages the daily activities of the Finance Team, and is responsible for overseeing the internal controls of the Foundation and ensuring adequate controls exist. Alyssa has more than 21 years of experience in auditing and nonprofit accounting. She spent five years in the field of public accounting, with a concentration in nonprofit auditing. She currently serves as a member of the Accounting Practices Committee and as Vice Chair for the Fiscal and Administrative Officers Group (a national network of community foundation finance, administrative and investment executives), as a finance/audit committee member for Second Harvest Food Bank of Metrolina and CharlotteWorks, as a board member for Dream On 3, and as a member of the AICPA’s Not-For-Profit Advisory Council. Alyssa holds a B.S. in Accounting and Masters of Professional Accountancy in Taxation from the University of Utah.

A Crash Course in Financial Planning and Analysis on Wednesday, August 29 from 1:15 to 2:45 p.m.

Susan Fisher, PhD

Susan Fisher has recently acquired the title of Professor Emeritus, retiring from the Nutrition, Health, and Human Performances Department at Meredith College in Raleigh, North Carolina. Dr. Fisher served as the Didactic Program in Dietetics Director as well as mentored masters students in nutrition. Students joined her in maintaining a weekly route for Meals on Wheels of Wake County for over 15 years and they hosted educational sessions for congregate meal sites throughout the years. She served on the Board of Directors for Meals on Wheels of Wake County and for the area meal provider, FoodRunners Collaborative. Susan has served on the board of the Gerontological Nutrition Dietetic Practice Group. Her passion is advocating for older adults and creating enthusiasm for this group in others!

Plant Forward Dining – Why It’s All the Rage and How You Can Do It Too on Thursday, August 30 from 9:15 to 10:45 a.m.

Brad Fitch

Bradford Fitch is the President and CEO of the Congressional Management Foundation. He has spent 25 years in Washington as a journalist, congressional aide, consultant, college instructor, Internet entrepreneur, and writer/researcher. Brad began his career as a radio and television reporter in the 1980s and began working on Capitol Hill in 1988 where he served for 13 years. He worked in a variety of positions for four Members of Congress, including: press secretary, campaign manager, legislative director, and chief of staff. In 2001, he left Congress in 2001 to work for the Congressional Management Foundation. As Deputy Director of CMF, he served as a management consultant for Members of Congress, offering confidential guidance, conducting staff training programs, and writing publications on enhancing the performance of individual congressional offices and the institution. He served as editor of Setting Course: A Congressional Management Guide for the 108th Congress and 109th Congress editions. In 2005 Fitch managed CMF’s Communicating with Congress project, and co-authored the report, How Capitol Hill is Coping with the Surge in Citizen Advocacy. He left CMF in 2006 to form a new company, Knowlegis, in affiliation with Capitol Advantage. Knowlegis is now a part of CQ-Roll Call Group, where Fitch served as a Vice President until 2010 when he returned to CMF. Brad has taught journalism and public communications at American University in Washington, D.C, where he served an adjunct Associate Professor of Communications. He received his BA degree in Political Science from Johns Hopkins University and his MA degree in Journalism and Public Affairs from American University.

Effective Advocacy Boot Camp on Wednesday, August 29 from 8:30 to 11:30 a.m.

Carter Florence, DrPH (c), MPH

Carter, Director, Strategy and Impact, joined the Meals on Wheels America team in 2018. Carter works with the Strategy and Impact team to understand, support, and leverage the work in in-home safety delivered by Meals on Wheels programs. Carter is new to the aging community, but has a long history working with and supporting community-based organizations to successfully design and implement health improvement programs and policies, specifically in rural and underserved areas. She is passionate about collaborating with unique partners to improve the health of communities. She holds a Bachelor of Science in Chemistry from Centre College and a Master of Public Health in Community & Behavioral Health from East Tennessee State University. She is currently pursuing her Doctorate of Public Health with a focus on implementing effective community engagement in rural communities.

Everything You Need to Know About Our Comprehensive Network Study on Tuesday, August 28 from 3:15 to 3:45 p.m.

Bridging Health and Housing for Older Adults on Wednesday, August 29 from 8:30 to 11:30 a.m.

Shauna Frost

Shauna Frost brings a strong quality systems approach and data-driven management focus to the non-profit world of meal delivery based on 15 years of business management experience. Shauna began her career in Okinawa, Japan as the Consumer Relations and Research Director for Marine Corps Community Services. Prior to becoming Executive Director of Meals on Wheels of Albuquerque, Shauna volunteered with the organization for over five years. She served on the Board of Directors and delivered meals through the VIP Corporate Driving Program. Shauna has expanded the reach and recognition of the program over the past four years, including an expansion into healthcare partnerships. She has received recognition for her work, and in her time as Executive Director, Meals on Wheels of Albuquerque has been named a Non-Profit of the Year Nominee and a Best Place to Work. She is also the 2016 recipient of the Albuquerque Business First Women of Influence Award for her work in advancing Meals on Wheels.

Interventions, Tools, and Resources to Address Malnutrition on Wednesday, August 29 from 8:30 to 11:30 a.m.

Tim Getty, MBA

With over 20 years of foodservice and non-profit management experience, Tim joined the Heritage Area Agency on Aging to make a difference in the lives of older adults. His experience affords him the opportunity to develop and offer innovative and engaging opportunities that make a significant impact in the lives of the most vulnerable older adults. Tim uses his vast background and knowledge to participate in grant funding opportunities and national studies to develop and implement innovative service delivery models that older adults will benefit from for years to come. He currently serves on the HACAP Food Reservoir Advisory Council, the Linn County Food Environment Alliance, and several other local community organizations that focus on the health and nutrition of the most vulnerable populations. Tim holds an MBA from Stephens College in Columbia, MO.

Interventions, Tools, and Resources to Address Malnutrition on Wednesday, August 29 from 8:30 to 11:30 a.m.

What About Buddy? Exploring Different Approaches to Pet Programs on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Erica Gibbons, MBA

Erica Gibbons, Banner Health’s Sr. Director of Design for their Medicare Advantage Imaginarium, leads a team of innovators who solve business challenges on strategic, tactical, and operational levels related to the Medicare population’s health care experience. Prior to joining Banner Health, she oversaw quality and improvement activities as Master Black Belt/Quality Manager for TriWest Healthcare Alliance, a Veterans Administration vendor that provides healthcare in partnership with the VA in 28 states. Erica also has global and domestic experience in the industrial controls and manufacturing fields. She holds an MBA from the Ohio State University, a BS in Engineering from Miami University and a Master Black Belt Certification. Passionate about improving customer experience, she serves a board member for a local credit union and is a member of the American College of Healthcare Executives.

Refocusing on Social Determinants of Health to Strengthen Client Impact (NRCNA) on Monday, August 27 from 1:00 to 4:30 p.m.

Chelsea Gilchrist, MGS

Chelsea Gilchrist is a social gerontologist with expertise in scaling community-based health promotion programs, research analysis, and strategic communications. In her role as a Senior Program Manager at NCOA, she supports the dissemination of evidence-based health promotion programs, develops professional and consumer resources, and identifies opportunities for new partnerships. Previously, she worked at Generations United to improve the lives of older adults, children, and youth through intergenerational public policies and programs. Ms. Gilchrist holds a Master of Gerontological Studies degree from Miami University, Scripps Gerontology Center, as well as a Bachelor of Science degree in Psychology (summa cum laude) with a Business Leadership minor from Virginia Tech.

Better Health While Aging – Fall Prevention for Homebound Seniors on Thursday, August 30 from 9:15 to 10:45 a.m.

Eric Glantz, CPA, MBA

Currently a partner with Raffa, Eric has more than 20 years of public accounting experience. Since joining Raffa in 2009, Eric has focused on serving the nonprofit community, and he prides himself on bringing value-added solutions beyond the audit to his clients. Eric oversees Raffa’s delivery of Employee Benefit Plan audits as well as the Firm’s quality control peer review process, which ensures Raffa’s internal policies are met and that professional standards are exceeded on all engagements. Prior to joining Raffa, Eric was a partner in a public accounting practice where he led the firm’s audit and business taxation practices. He started his professional career with Pricewaterhouse Coopers. Eric is a CPA and a member of the American Institute of CPAs. He holds an MBA with an emphasis in Entrepreneurship and Finance from the University of Southern California, and a BS in Accounting and International Business from Pennsylvania State University.

The Implications of the 2017 Tax Reform Law for Meals on Wheels Programs on Thursday, August 30 from 9:15 to 10:45 a.m.

Ivy Glinski

Ivy Glinski is the Director of Banner Olive Branch Senior Center a service line for Banner Health one of the largest nonprofit health care system in the country. Ms. Glinski was the first Director of the center with over 30 years of service to the community. In addition to her role as director, Ms. Glinski is very active in the Veteran community serving as past Vice Chairperson on the board of Operation American Patriot. As Director of the center, Ivy has designed and implemented many innovative programs that are firsts in the country to enhance services at the center for senior residents in the community. This included the implementation and oversight of the operations of a Benefits Enrollment Center to complete the offerings of the center to ensure a one-stop shopping experience. She holds a Master’s degree from Arizona State University in Social Work with concentration area in Planning and Administration and an undergraduate degree from New Mexico State University in Social Work.

Refocusing on Social Determinants of Health to Strengthen Client Impact (NRCNA) on Monday, August 27 from 1:00 to 4:30 p.m.

Shon Gress, BSC, MSHCS

Shon Gress has served as the Executive Director & CEO of Meals on Wheels Guernsey County and the Guernsey County Senior Citizens Center, Inc., located in rural southeastern Ohio, for the past 17 years. Prior to serving as the Executive Director of the Guernsey County Senior Citizens Center he worked as an Adult Protective Services Case Manager, Family Support Services Director-Team Leader, and in multiple upper-management and executive positions with international hotelier Forte Hotels based in London, England. Sean holds an Associate Degree in Applied Business, a Bachelor’s Degree in Human Services Communication-Interpersonal Communication; and a Master’s Degree in Human & Consumer Sciences-Gerontology/Family Studies from Ohio University, Athens, Ohio. Shon is a Certified Senior Center Administrator of Aging Services and serves as the Past President and is a 15 year Board Member of the Ohio Association of Senior Centers.

Scaling What Works – Learnings from the More Than a Meal Body of Research on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Holly Hagler, MM

Holly Hagler is President & CEO of SeniorServ, one of California’s largest safety-net nonprofits providing social, nutrition and health services to older adults and support to their families. SeniorServ provides a million meals annually to seniors in need in Orange County through senior center lunches and Meals on Wheels delivered to frail, homebound clients. The nonprofit also provides social services such as Adult Day Health Care, Case Management, Care Coordination/Care Transitions and other programs designed to help older adults remain in their homes and in the community. SeniorServ also makes and distributes meals in support of other nonprofits who administer afterschool and summer lunch programs. Holly serves as co-chair of the Orange County Aging Services Collaborative, as co-chair of Partners at Home Network, on the leadership council for the OC Strategic Plan for Aging, and on the board of directors for the National Association of Aging & Nutrition & Service Providers and for Meals on Wheels California. Holly’s career spans senior level business and nonprofit positions. She earned a Master of Management (MM) from the Kellogg School at Northwestern University and dual undergraduate degrees from the University of California, Irvine.

Healthcare Institute – Part 2: The Importance of Data on Tuesday, August 28 from 1:30 to 3:00 p.m.

Molly Haroz

Molly Haroz oversees strategy and operations for LifeCare Alliance’s (Columbus, OH) home-delivered meal, congregate dining, and Senior Farmers Market programs. In October 2016, she assumed the position of President of the Meals-on-Wheels America – Ohio chapter. Prior to joining LifeCare Alliance, Molly worked at CJE SeniorLife (Chicago, IL) in the Leonard Schanfield Research Institute, managing web-based service development and research initiatives for older adults and family caregivers. Molly has a BA from Bowling Green State University, OH and an MFA from The School of the Art Institute of Chicago. She has 16 years’ experience in older adult program development and implementation.

Just What the Doctor Ordered: Healthcare Through State Advocacy on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Elise Hernandez, PhD, MSW

Elise is the Research and Analytics Manager with Meals on Wheels America. As a researcher investigating the challenges of maintaining socially supportive relationships across the course of life, she leads a portfolio of work aiming to expand and enhance socialization efforts among Meals on Wheels programs across the country. In this role, she also helps build the evidence base needed to demonstrate the impact of senior nutrition services. With a PhD in Social Work and Developmental Psychology, her skills and experiences include working with publically available data, evaluation work, narrative interventions with older couples facing memory loss, and community organizing around hoarding remediation.

Making the Most of Client Socialization on Thursday, August 30 from 9:15 to 10:45 a.m.

Matthew Hoffman

Matthew Hoffman is an American television host and personality. Hoffman appeared nationally on ABC hosting the "Greatest Interview Ever With Matthew Hoffman" on "People's List" (ABC News / People Magazine) starring Jerry O'Connell. Currently Matthew hosts the celebrity interview show “Sit Down With The Stars” for Regal Cinemas, and is host of the celebrity game show “The Games We Play” presented by Lionsgate. Matthew is also the creator of "Tuesdays with Matthew" (TWM), a volunteer program and video series for seniors where Matthew takes iconic scenes from famous movies and recreates them with the Scene-iors starring as the leads. Armed with costumes, wigs, and a green screen, Matthew’s intention is to make seniors feel like Movie Stars. One hundred percent of the monetization from video views from TWM goes directly to Meals on Wheels America. TWM has garnered national attention from People Magazine, Huffington Post, and others.

Closing Luncheon Keynote: Matthew Hoffman, television host and creator of "Tuesdays with Matthew" on Thursday, August 30 from 12:30 to 2:00 p.m.

Ellie Hollander

Ellie joined Meals on Wheels America as President and CEO in 2013. Under her leadership, the organization has redefined its vision and mission, undertaken a full organizational rebrand, embarked on a multi-year Ad Council PSA campaign, boosted advocacy efforts in Washington, established Meals on Wheels Health and pursued groundbreaking research—all with the intention of helping to strengthen the nationwide Meals on Wheels network. This includes an average $18 direct return on investment for every dollar in annual dues paid by Members, with 94% of the Association’s expenses going directly to provide Member service and Member programs. Previously, Ellie has held executive positions in both the for-profit and non-profit sectors, including as Chief Strategy Officer and Executive Vice President of Business Development for Good360 and as interim Associate Executive Director for Membership, Executive Vice President and Chief People Officer for AARP. Ellie graduated with double-majors from Duke University and later from the Duke Fuqua School of Business’ Advanced Management Program. She is a Washington Business Journal “Women Who Mean Business” honoree, a 2016 Silver Stevie® Award Female Executive of the Year winner and was named a Results for America ‘Moneyball for Government Nonprofit All-Star’ in 2017, for her commitment to evidence-based work.

Breakfast Keynote: Ellie Hollander, President and CEO, Meals on Wheels America on Tuesday, August 28 from 8:00 to 9:15 a.m.

Tara Huffman

Tara Huffman has over 15 years of experience as a marketing professional. Tara joined the nonprofit world and Meals on Wheels of Johnson & Ellis Counties (MOWJEC) in May 2016. Since joining MOWJEC, she was responsible for the adoption of the Meals on Wheels America national brand on the local level and was responsible for the redesign of all marketing collateral and internal documents to align with the rebrand, as well as the redesign of the MOWJEC website. She has also elevated MOWJEC’s local social media presence as well as created a national presence for Meals on Wheels of Johnson & Ellis Counties.

Lessons Learned from Adopting the National Meals on Wheels Brand on Thursday August 30 from 11:00 a.m. to 12:30 p.m.

Sabeena Hussain-Raza, JD

Sabeena is Senior Counsel, RWJ Barnabas Health. She provides counsel on healthcare supply chain contracting, general contracting, social impact, managed care, Employee Retirement Income Security Act (ERISA), benefits and clinical research. She joined the RWJ Barnabas System in 2006. RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, with a service area covering five million people, and is one of the state’s largest employers with more than 33,000 employees. Prior to joining RWJBarnabas, she served as in-house counsel for CIGNA Corporation and was also in private practice. Ms. Hussain-Raza earned her JD from Rutgers Newark School of Law and her BA from Rutgers College.

Healthcare Institute – Part 3: Compliance and Contract Negotiations on Wednesday, August 29 from 8:30 to 11:30 a.m.

Bert Ijams

Bert has been at the helm of Prescott Meals On Wheels for over five years and before that she garnered years of experience in both private and public sector leadership. She also works as a consultant to small and medium nonprofits in the areas of governance, board development and strategic planning. She is an advocate for older adults as well as a champion for the arts. She considers herself a full participant in and an observer of life.

Creative Aging for Meaningful Social Engagement on Tuesday, August 28 from 9:30 to 11:00 a.m.

Katie Jantzi, LCSW

Katie is the Director of Government Affairs at Meals on Wheels America. In this position, she is responsible for leading and overseeing the organization’s public policy and legislative agenda in support of Senior Nutrition Programs and the individuals they serve nationwide. She serves as the primary liaison to Members of Congress and their staffs, representatives of the Administration and other national anti-hunger and aging organizations. Prior to her work with Meals on Wheels America, Katie served as a social work case manager and then as the Director of a local Meals on Wheels program in Richmond, VA. She is a licensed clinical social worker with a Master of Social Work from Virginia Commonwealth University.

Level Up! Advocacy at the Local, State, and Federal Levels on Tuesday, August 28 from 9:30 to 11:00 a.m.

Just What the Doctor Ordered: Healthcare Through State Advocacy on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Older Americans Act Reauthorization on Tuesday, August 28 from 3:15 to 3:45 p.m.

Hailey Kenkel

After only a year and a half of coordinating her own Meals on Wheels program, Hailey Kenkel sings its praise every chance she gets. Kenkel attended Northwest Missouri State University where she earned her undergraduate degree in Parks and Recreation Management and a Masters in Applied Health Sports Science. Her degrees touched on gerontology but it wasn't until serving as the Community Services Manager for Liberty (Mo) Parks and Rec she discovered her purpose. Kenkel enjoys helping seniors in her community age in place with dignity and pride.

Everything You Need to Know About Our Comprehensive Network Study on Tuesday, August 28 from 3:15 to 3:45 p.m.

Michael Kurliand, MS, BSN, RN

Michael is Director of Telehealth at West Health. He has been working in healthcare for over 25 years serving as a clinician, administrator, strategist and departmental leader. Accomplishments include being a multisite EMR implementation lead for University of Pennsylvania Health System, IT lead at the Children’s Hospital of Philadelphia for the first high-risk delivery unit and proton therapy department specifically for children, and development of the largest and most comprehensive pediatric telehealth program in southeastern Pennsylvania, New Jersey and Delaware. Michael has served as an Adjunct Professor at Rutgers and Drexel Universities, and is now teaching Nursing and Healthcare Informatics at the University of San Diego. In April of 2017, Michael and family moved to San Diego, California to work at the West Health Institute. In this role, Michael serves as a subject matter expert in developing and optimizing models of care for the elderly by providing the right care at the right time leveraging technology enabled workflows. Michael is also responsible for helping organizations through change management as they integrate new models of care delivery and for advocating responsible telehealth policy at the state and national levels.

Healthcare Institute – Part 2: The Importance of Data on Tuesday, August 28 from 1:30 to 3:00 p.m.

Sarah Lechner, ESQ.

Sarah L. Lechner, Esq., is Senior Vice President of Policy Development and Government Affairs at RWJBarnabas Health, most comprehensive health care delivery system in New Jersey, treating over three million patients a year. The system includes eleven acute care hospitals, three acute care children’s hospitals and a leading pediatric rehabilitation hospital, a freestanding 100-bed behavioral health center, ambulatory care centers, geriatric centers, the state’s largest behavioral health network, comprehensive home care and hospice programs, fitness and wellness centers, retail pharmacy services, a medical group, multi-site imaging centers and four accountable care organizations. RWJBarnabas Health recently launched a Social Impact and Community Investment practice, which uses a collective impact model to building communities’ whole health. The system has co-created a wide spectrum of initiatives aimed at improving health care disparities and social determinants of health. Facilities within the system are so-called anchor institutions and critical economic engines in their communities and, as such, have focused on local hiring, buying and investing practices. Sarah leads the policy arm of this practice and works to develop the internal and external policy practices as well as assists the facilities in implementing these local initiatives. Sarah is a frequent speaker on health care issues. She received her law degree from Rutgers – Newark School of Law and a bachelor’s degree from The George Washington University.

A Beginner’s Guide to Healthcare on Monday, August 27 from 1:00 to 4:30 p.m.

Marci LeFevre, MPA

With 15-plus years of experience in the nonprofit sector, Marci joined Meals on Wheels America to advance the Association’s strategy, programmatic work, partnerships and thought leadership in the area of Care Coordination. In this role, she works closely with her colleagues, Meals on Wheels programs around the country, and external partners to integrate and scale the delivery of nutrition, safety, socialization, and care coordination services. Prior to joining Meals on Wheels America, Marci worked at AARP and the Southeast Senior Housing Initiative (Baltimore, MD), where she developed and led national and community-based programs that helped older adults age in place in their homes and communities, and enhanced their health and economic security. Marci She holds a Master’s degree in Public Policy and Women’s Studies from The George Washington University and a Bachelor of Arts degree in International Relations and Political Science from The College of Wooster.

Demystifying Care Coordination on Wednesday, August 29 from 1:15 a.m. to 2:45 p.m.

Scaling What Works – Learnings from the More Than a Meal Body of Research on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Susan Levin, MS, RD, CSSD

Susan Levin, MS, RD, CSSD, is director of nutrition education for the Physicians Committee for Responsible Medicine, a Washington, DC-based nonprofit organization dedicated to promoting preventive medicine, especially better nutrition, and higher standards in research. As director of nutrition education for the Physicians Committee, Ms. Levin conducts clinical research studies and publishes dietary reviews about the connection between diet and health. She has more than 20 published articles and is a co-author of the recent position paper from the Academy of Nutrition and Dietetics about vegetarian and vegan diets, which published in the Journal of the Academy of Nutrition and Dietetics in 2016. Ms. Levin also counsels patients in a clinical setting at the nonprofit Barnard Medical Center and creates comprehensive nutrition plans for individuals and communities. Ms. Levin received her Master of Science in Nutrition from Bastyr University in Seattle. She completed a dietetic internship at Bastyr University. She also earned a specialty certification in sports dietetics from the Academy of Nutrition and Dietetics. She did her post-graduate work at Hunter College in New York. She received her bachelor’s degree in journalism and mass communications from the University of North Carolina at Chapel Hill.

Plant Forward Dining – Why It’s All the Rage and How You Can Do It Too on Thursday, August 30 from 9:15 to 10:45 a.m.

Renee Longarini

Renee Longarini’s career with the Southern Maine Agency on Aging began over 7 years ago. However, her love of serving her community and the importance of nutrition started for her as a volunteer driver for the Meals on Wheels Program over 15 years ago. She started as a volunteer driver when she was looking for a fulfilling way to give back to the folks in her community. She quickly fell in love with everything Meals on Wheels stood for and realized that her daily visits were about so much more than just good nutrition. When the Site Coordinator position in her area opened up, she knew it was an opportunity she did not want to pass up. Renee started out working part-time in this position, but quickly developed her position into a full-time Site Manager and Assessor Specialist. She welcomed every opportunity that came her way, including becoming a trained instructor for the “Living Well for Better Health” and “Matter of Balance” workshops. Both workshops are nationally recognized in helping to achieve personal wellness. In her role as Site Manager, Renee built up both the home delivered and congregate meal programs in her community. As an Assessor Specialist, she played an integral part in building the agency’s Community Support Assessment under the ADI Grant. Renee served as Site Manager for over 7 years before her current position as the Nutrition Program Manager. In this role, Renee’s primary focus is building the Nutrition Program, with her most recent projects being the Phone Pals and Warming Crew Programs. With agency sustainability at the forefront and the understanding of the importance of healthcare collaboration, she works closely with other Program Directors to create and implement “fee for services” programs. Renee graduated from the University of Massachusetts with a B.S. in Business Management. She currently resides in Eliot, Me with her husband and two children.

Healthcare Institute – Part 3: Compliance and Contract Negotiations on Wednesday, August 29 from 8:30 to 11:30 a.m.

Tom Lorenzo

Tom drives Situation’s creativity and innovation as the leader of the Design, Content and Creative Strategy groups. A member of the team since 2006, he oversees the agency’s award-winning work to ensure the highest levels of quality, accuracy and excellence. He has worked on a range of clients in the entertainment, sports and nonprofit space including NBCUniversal, Wicked The Musical, Major League Soccer and Meals on Wheels America.His work has won at competitions including the Telly Awards, Mixx Awards and “Best in Show” at the Online Marketing Media and Advertising (OMMA) Awards and has been featured in numerous outlets such as AdAge and The New York Times.

Building Community and Driving Action on Social Media on Tuesday, August 28 from 9:30 to 11:00 a.m.

Shelley Lyford, MA

Shelley Lyford, President and Chief Executive Officer of West Health, leads a nonprofit, nonpartisan family of organizations, solely founded by pioneering philanthropists, Gary and Mary West, whose mission is to enable seniors to successfully age in place with access to high-quality, affordable health and supportive services that preserve and protect their dignity, quality of life and independence. Through a combination of applied medical research, policy, advocacy and outcomes-based philanthropy West Health is creating and advancing sustainable high-quality healthcare delivery models with the potential to improve care for seniors and their families. Shelley has been with the Gary and Mary West Foundation since its inception in 2006. Under her leadership, the Gary and Mary West Foundation has awarded over 400 grants totaling more than $181 million. Shelley also leads the Gary and Mary West Health Institute which conducts applied medical research used to provide the qualitative data needed for healthcare providers, policymakers and communities to make more informed decisions about healthcare delivery models and support services that enable seniors to successfully age in place. Shelley holds a master’s degree in international relations and political-economy from the University of San Diego.

Keynote Panel: Exploring the Intersection of Healthcare and Meals on Wheels on Tuesday, August 28 from 4:00 to 5:00 p.m.

Kevin MacDonald

Kevin MacDonald is the Executive Director of the Santa Clarita Valley Senior Center (Los Angeles, CA). The Center is celebrating 41 years of service and planning to open a new center in early 2019. The Center offers over 18 different services to the senior community in the Santa Clarita Valley, Antelope Valley and San Fernando Valley and has a budget of $4.5 million and a staff of 75. Mr. MacDonald has a unique combination of nonprofit and business experience. Kevin spent over two decades as Chief Executive Officer with The Arc Los Angeles and Orange Counties, dedicated to the needs of individuals with intellectual and developmental disabilities. Kevin founded The Arc’s Center for Human Rights, sponsored legislation to protect people with disabilities from abuse, advocated in the mental health courts and spent considerable time in Sacramento and Washington advocating for seniors and people with disabilities. Mr. MacDonald has a Bachelor degree in Business from the University of Dayton, Dayton, Ohio and a MBA with a concentration in Public/Nonprofit Management from the University of California at Berkeley.

Level Up! Advocacy at the Local, State, and Federal Levels on Tuesday, August 28 from 9:30 to 11:00 a.m.

Elaine Maly

Elaine Maly is recognized as both a social innovator and a storyteller. She’s passionate about the art of creative storytelling and creative engagement to make meaningful connections with elders. She especially enjoys making intergenerational connections and initiated a project bringing teens from a local youth group together with elders living in group homes in their neighborhoods. She is also an award-winning essayist and storyteller on her own. Maly has a long career as an executive in local nonprofit organizations including the Women’s Fund of Greater Milwaukee, YWCA of Southeastern Wisconsin, and the Boys & Girls Clubs of Greater Milwaukee.

Creative Aging for Meaningful Social Engagement on Tuesday, August 28 from 9:30 to 11:00 a.m.

Ashley McCumber

Ashley is the CEO/Executive Director of Meals on Wheels San Francisco. He has over 30 years of nonprofit and community leadership experience with extensive expertise in fundraising, community relations, nonprofit management, arts and event administration. Ashley oversees the organization, spearheads fundraising and development initiatives and acts as a liaison to government and community agencies. In addition, Ashley serves as Chair of the Board of Meals on Wheels America. Prior to joining MOWSF, Ashley served as the President and CEO of United South End Settlements (USES) in Boston, Massachusetts where he worked to increase programming for families and children.

Healthcare Institute – Part 1: Delivering Consistent Service Offerings on Tuesday, August 28 from 9:30 to 11:00 a.m.

Timothy McNeill, RN, MPH

Timothy P. McNeill is an independent healthcare consultant, specializing in health program development and sustainability. His customers have included the U.S. Department of Health and Human Services (HHS), U.S. Administration on Aging (AoA)/Administration for Community Living (ACL), the National Association of Area Agencies on Aging, and various Foundations and National Non-profit organizations. Under an HHS/ACL contract, Mr. McNeill has been the lead technical assistance provider to establish and support integrated networks of LTSS providers in 26 States. Mr. McNeill is a Registered Nurse with a bachelor’s degree from Howard University and a Master of Public Health from Eastern Virginia Medical School. Mr. McNeill is also a U.S. Navy Nurse Corps Officer Veteran. Mr. McNeill has started or expanded multiple sustainable health programs including community-based free clinics, Federally Qualified Health Centers, two Medicare Shared Savings Program Accountable Care Organizations (ACOs), and LTSS networks.

Healthcare Institute – Part 3: Compliance and Contract Negotiations on Wednesday, August 29 from 8:30 to 11:30 a.m.

Jeffrey D. Mechanick, MBA, AB

Jeff Mechanick is Assistant Director for Nonpublic Entities at the Financial Accounting Standards Board (FASB). In that role, he provides strategic and technical oversight of all activities involving not-for-profit (NFP) organizations and private companies, chairs the FASB’s Not-for-Profit Advisory Committee, oversees support of the Private Company Council, and participates in some of the FASB’s broader outreach activities. He is also a member of the International Forum of Accounting Standards Setters’ Working Group on NFP Issues. Prior to joining the FASB staff in 2006, he spent 20 years working in and with the not-for-profit sector, as the CFO of Planned Parenthood Federation of America, Inc., and before that, as a Senior Manager with KPMG, LLP, in the firm’s New York office. He is also a past member of the AICPA’s NFP Expert Panel. He received his MBA from Rutgers University and his AB from the University of Chicago. He is also an adjunct instructor in Columbia University’s MS program in Nonprofit Management.

Changes in Nonprofit Financial Statements on Tuesday, August 28 from 9:45 to 11:15 a.m.

Susannah Meyer

Susannah Meyer brings a wealth of experience in corporate communications, sales, media, and public relations to her position of Community Engagement Director at Meals on Wheels Diablo Region (MOWDR). She has thrived throughout her career in both nonprofit and corporate positions that share in common a few core values – service to others, relationship building, marketing and promotions, and communication. Susannah was first connected with MOWDR in 2009 as a volunteer for the Friendly Visitors Program. More recently, she oversaw the rebranding of Meals on Wheels Diablo Region over the past year and has been instrumental in expanding and enhancing community awareness of the agency.

Lessons Learned from Adopting the National Meals on Wheels Brand on Thursday August 30 from 11:00 a.m. to 12:30 p.m.

Kevin Monroe, MA

Kevin Monroe believes that people who find the higher purpose for their life, leadership, and service have more fun, experience greater fulfillment, and make the world better and brighter for everyone else. Since founding X Factor Consulting in 2005, he has worked as a Leadership Consultant, Executive Coach, and Keynote Speaker. In that time, he has worked extensively in both the for-profit and not-for-profit sectors helping organizations mobilize their resources to leave the world better than they found it. Kevin presented at two previous Meals on Wheels America Conferences and worked with numerous Meals on Wheels programs across Georgia to adopt strategic innovations addressing leadership, strategic collaboration, and sustainability. He also served as a consultant with the Georgia Department of Aging Services and helped the AAAs in Georgia develop business plans for sustainability and social entrepreneurship. He has a BA from Mercer University in Georgia, and holds a Master of Arts in Organizational Leadership with a focus on Servant Leadership from Gonzaga University in Washington. He hosts the Higher Purpose Podcast, a weekly show helping leaders explore how to use business as a force for good.

Jumpstart Your Sustainability – An Interactive Experience on Thursday, August 30 from 9:15 a.m. to 10:45 a.m.

Tina Montgomery, MBA

Tina Montgomery is Director of Programs at Oral Health America’s (OHA) for both children and older adult initiatives. She has a broad range of expertise in managing and directing local, state and national programs and initiatives, including three years as the Program Manager for OHA’s Smiles Across America® program. Ms. Montgomery comes to OHA from the American Dental Association, where she worked for six years as a Program Specialist for Give Kids A Smile and National Children's Dental Health Month. During her tenure in the executive and judicial branches of government, she led several statewide program implementations within the juvenile justice system. She directed and performed statewide comprehensive program quality assurance trials, developed training curriculums and built relationships with state level government officials and community planning boards. Furthermore, she has extensive experience in training professionals in best and promising practices curriculums. For the last ten years, she has worked extensively with community- based oral health programs in building partnerships and providing technical assistance. Ms. Montgomery has a Masters of Business Administration in Management from Robert Morris Graduate School of Management, Chicago, IL and Bachelor of Arts from Lewis University, Romeoville, IL.

Advances in Nutrition, Aging and Oral Health on Tuesday, August 28 from 1:30 to 3:00 p.m.

Andrea Morris, PhD, MPH

Andrea Morris is a Principal Investigator for the Gary and Mary West Health Institute. Dr. Morris is a research psychologist with over fifteen years of experience on the neurobiology of learning, memory, and cognitive aging. She has been actively involved in community efforts aimed at raising awareness about dementia and elder abuse. In her current role at West Health, she leads research efforts for the Long-Term Services and Supports (LTSS) team, which focuses on improving the lives of seniors through health-related interventions that support healthcare and supportive services-delivery system reforms. Dr. Morris holds a doctoral degree from the University of Utah and has additional academic training from UCLA’s Fielding School of Public Health in health policy, health management, and health-services research, supported by the Agency for Healthcare Research and Quality.

Scaling What Works – Learnings from the More Than a Meal Body of Research on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Nancy Myers, PhD

Dr. Myers is Vice President of Leadership and System Innovation at the American Hospital Association, where she provides leadership to the development of evidence-based population health and system innovation tools to support a diverse array of hospitals and health systems in their work to improve population outcomes in their communities. Nancy has built a career that spans the business and clinical sides of the health care system, focusing on the improvement of outcomes across populations of patients. She has worked for a major, self-insured employer and within the managed care industry, with responsibilities for contracting and benefits planning, as well as developing and coordinating clinical and service initiatives to improve the health of insured populations. While a full-time faculty member for the Northeast Ohio Medical University (NEOMED), she taught health systems policy and planning, population health concepts, and epidemiology to undergraduate medical and pharmacy students, as well as medical and pharmacy residents. She has led the development of initiatives focused on patient safety and quality of care across a multi-site health system, and led the development of an accountable care organization, with care delivery processes focused on achieving better patient outcomes at lower costs across all settings of care. She has provided leadership and oversight to the development of enterprise-wide clinical transformation projects to improve the delivery of care for patients with chronic disease, cancer, and acute episodic care needs.

Interventions, Tools, and Resources to Address Malnutrition on Wednesday, August 29 from 8:30 to 11:30 a.m.

Emily Nabors, MSG

Emily Nabors, MSG is in an expert in educating service providers and professionals on fall prevention with a focus on home modification and aging in place strategies. Emily provided technical assistance to 10 fall prevention community coalitions in California and co-led a fall prevention coalition in the Los Angeles area for six years. She created and pilot tested a home assessment and information tool for use by a local fire department, and developed a home safety toolkit with resources for older adults and professionals. Emily instructs for the online Executive Certificate in Home Modification program and has presented at national, state, and local professional conferences on topics including home modification, developing and sustaining coalitions, and evidence-based fall prevention programs. Emily holds a BA from Vassar College and a Master’s of Science in Gerontology from the USC Leonard Davis School of Gerontology.

Advancing In-Home Safety Checks on Tuesday, August 28 from 3:15 to 3:45 p.m.

Kishore Nath, MD

Dr. Nath joined the residency in 2016 as the first Core Faculty member, He has been working as a Family Medicine physician in private practice since 2001. During this time, he has served as a preceptor for students from the University of Southern California’s Keck School of Medicine (his alma mater), as well as for residents in the Long Beach Memorial Family Medicine Program, where he served as Chief Resident. His current preceptor list includes students from the University of California San Francisco, and the University of California Berkeley - UCSF Joint Medical Program. As the Medical Director of John Muir Health's free mobile health clinic since 2010, Dr. Nath has a passion for providing care to the vulnerable and underserved. He is a graduate of the University of California, San Francisco Faculty Development Fellowship.

Refocusing on Social Determinants of Health to Strengthen Client Impact (NRCNA) on Monday, August 27 from 1:00 to 4:30 p.m.

Juliet Nations

Juliet started at VNA as a Meals on Wheels delivery volunteer in 2011 and soon after became a full-time paid Volunteer Coordinator. Since then Juliet has been researching and developing the pet care program for clients on VNA Meals on Wheels service covering all 1,000 square miles of Dallas County. Juliet has hosted and attended MOW pet care workshops at state and national conferences, and serves on the Meals on Wheels America Pet Advisory Council. She is certified in Pet First Aid, a trained volunteer with Red Rover Pet Responders, and never turns down a chance to learn more including the topics of canine social behavior, cat wrangling, hoarding, and the link between violence, animal and elder abuse. VNA Meals on Wheels held its first pet food delivery in June 2014, storing pet food in a metal container unit in the parking lot for more than two years. In 2016 VNA was awarded a $100,000 grant from the Rees-Jones Foundation allowing Juliet to become a full-time Pet Care Coordinator and including funds for a building addition with more than twice the square footage of dedicated, indoor, climate-controlled pet food storage. Now that storeroom is overflowing while Juliet tries to figure out Plan B - continuing to grow a Meals on Wheels pet care program.

What About Buddy? Exploring Different Approaches to Pet Programs on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Sandra Noe

Sandra has served as The Executive Director of Meals on Wheels of Northwest Indiana since 2015 where she has been employed since1986. She was elected to the Board of Directors of Meals on Wheels America in 2010. She received her Bachelor of Science Degree in Business from Calumet College and a Master's Certificate in Non Profit Management from Indiana University Northwest. Sandra is certified as a Nutrition Program Administrator, a member of the Nutrition Fellow Leadership Institute and an alumnus of Leadership Northwest Indiana.

Healthcare Institute – Part 3: Compliance and Contract Negotiations on Wednesday, August 29 from 8:30 to 11:30 a.m.

Leila Nowroozi, MPH, MBA

Leila Nowroozi leads Corporate Alliances within the Government Affairs office of Aetna. Her focus is to forge partnerships with patient, provider, and community organizations in order to identify and address gaps in the healthcare system. In a time of significant turmoil within healthcare, the goal of the Corporate Alliance function is to highlight Aetna’s thought leadership and to forge relationships that help advance common goals. Areas of focus for partnerships include addressing the social determinants of health in communities across the United States, driving patient-centered care that reflects the patient’s definition of value, and promoting the use of technology to inform health and wellness choices at the individual level. Leila works closely with Aetna’s clinical teams as well as the Aetna Foundation to bring the company’s expertise and experience to Alliance relationships. Prior to joining Aetna, Leila was the Chief Marketing Officer of Avalere Health. She worked for a number of years in the pharmaceutical industry launching pharmaceutical products with J&J and Pfizer. Leila has her MBA from Duke’s Fuqua School of Business and her MPH in Epidemiology and Biostatistics from the University of South Carolina School of Public Health.

Healthcare Institute – Part 1: Delivering Consistent Service Offerings on Tuesday, August 28 from 9:30 to 11:00 a.m.

Demystifying Care Coordination on Wednesday, August 29 from 1:15 to 2:45 p.m.

LuAnn Oatman

LuAnn has served as a catalyst for developing community support and leadership for over 30 years of nonprofit management experience, leaving a legacy of success at each of the agencies for which she has worked. She has held senior leadership positions and has led highly successful organizational transformations in a variety of social service agencies and industry sectors. LuAnn currently serves as the President of Meals on Wheels Pennsylvania board, the board of Berks Visiting Nurse Association, Berks Community Health Center, is a member of the Oakbrook Community Collaborative Steering Committee and the Community Impact Council of the United Way of Berks County. LuAnn earned her Liberal Arts degree from Eastern Nazarene College and completed the Stanford University Non-Profit Executive Leadership Program. She has been an active advocate with the Pennsylvania Senior Support Coalition.

What You Need to Know About Cause Marketing on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Patrick Offner

Patrick Offner is a Director in PwC's Health Industries practice and leads product development for the Bodylogical Health Analytics Incubator. He has over 8 years of consulting experience, ranging from healthcare to commercial airlines. He specializes in customer experience design, product development, and operational strategy. He is passionate about the intersection of innovative technology and data with human-centered, empathetic design. Patrick is a graduate of the University of Chicago, where he earned his Bachelor degrees in Economics and International Studies.

Big Data, Big Results: Leveraging Your Data to Quantify Your Program’s Impact on Tuesday, August 28 from 3:15 to 3:45 p.m.

Regan Pennypacker, CCEP

Regan Pennypacker is President of Ancorat Consulting. Closing in on 20 years of experience with government programs such as Medicare, Medicaid and Exchange, she provides industry best practices to health plans and vendor partners looking to refine their compliance programs and operations. Common projects include compliance program builds, Part C and Part D audits, new applications, grievance and appeal department restructure, and training engagements. Regan speaks at a number of industry events on topics such as perspectives on the Centers for Medicare & Medicaid Services program audit process, appeals and grievances operations, vendor oversight, and what it means to be a first tier entity. She serves on the executive committee of the Board of Directors for Wood River Health Services, a private non-profit Federally Qualified Health Center and National Committee for Quality Assurance-recognized Patient-Centered Medical Home serving southwestern Rhode Island and southeastern Connecticut. She has served as Senior Vice President of Compliance Solutions for Gorman Health Group, and prior to that managed the Medicare & Medicaid Regulatory Compliance team at Blue Cross & Blue Shield of Rhode Island. She received her BA from the College of the Holy Cross in Worcester, Massachusetts. Regan holds Managed Healthcare Professional and Professional of Health Insurance Advanced Studies designations from America’s Health Insurance Plans and is a Certified Compliance & Ethics Professional.

Healthcare Institute – Part 3: Compliance and Contract Negotiations on Wednesday, August 29 from 8:30 to 11:30 a.m.

Lori Peterson, MA

Lori's 25 years of experience in the health care industry, her background in psychology and organizational development and her deep understanding of the dynamics of change, position her to engage and lead clients to sustainable transformation. Lori's expertise ranges from partnership development to post-acute care strategy and leadership realignment. Lori's recent focus has been centered on performance improvement across the care continuum through facilitation and development of cross-sector partnerships. Lori has extensive experience helping organizations position for growth in a value based environment. This work is often rooted in organizational assessment, whereby current leadership, systems, decision-making processes, motivations, etc. are evaluated to promise an awareness and understanding of the underlying mechanisms influencing organizational readiness for change. As an outgrowth of the baseline organizational assessment and consultation, the following strategies have been conceptualized, designed and implemented: post-acute care networks, medical-social partnerships, and multi-provider redesign programs. Lori received her Bachelor of Science from Kansas State University in Physiology and her Master of Arts from Sonoma State in Psychology.

A Beginner’s Guide to Healthcare on Monday, August 27 from 1:00 to 4:30 p.m.

Francea Philips

Francea Phillips has been leading Meals on Wheels of Boulder for over twenty-four years as President and CEO. In her previous life, she was the Executive Director of the National Multiple Sclerosis Society, Gulf Coast Chapter in Tampa, Florida, owned and operated a marketing, advertising, and event planning agency, traveled internationally with Up With People, served as the Public Affairs Director for a national magazine, published in New York, and many more wild adventures. Francea embraces change and challenges like a champion, putting her prior experience and love of a challenge to great use here at Meals on Wheels of Boulder. She is constantly seeking new opportunities to learn: "I'm inspired every time I read a 'white paper' or find a study on new techniques or new ways of doing things. I love attending workshops that introduce new ideas and new ways of thinking, and I want to be a part of new and innovative changes." A fifth generation Longmont, Colorado native, she loves to travel as well as hang out with her kids and grandkids. She loves humor and comedy -- the lighter side of life! What's Francea's favorite thing about working at Meals on Wheels of Boulder? "Every day is a new challenge and definitely a new adventure. It's never boring. The daily challenges require on-the-spot decision making. Helping people is what it's all about.”

Leveraging Social Enterprise to Advance Your Impact on Wednesday, August 29 from 8:30 to 11:30 a.m.

Taylor A. Pitts

Taylor Pitts began working with Meals on Wheels of Central Maryland, Inc. in 2015 after graduating magna cum laude with a bachelor’s degree in marketing from Notre Dame of Maryland University. Since then, Taylor has been a vital part of the agency’s inaugural venture into healthcare, serving as the dedicated Care Manager of the Care Coordination Demonstration Project. Over the past 2 years Taylor has successfully integrated her experience in promotions into the development of a seamless process that not only extends MOWCM’s reach as a social service organization and personalizes clinical efforts in the community, but one that also empowers older adults to play an active role in their health. Through her work, Taylor has helped over 70 individuals reduce their acute care use and irradiate burdens that predispose them to negative health outcomes. Taylor hopes to continue to demonstrate that practical methods to end malnutrition in older adults do exist, and that they are indeed a valuable investment.

Healthcare Institute – Part 3: Compliance and Contract Negotiations on Wednesday, August 29 from 8:30 to 11:30 a.m.

Brian Poplin, DHA, MS

Brian is President and Chief Executive Officer of Elior North America. He joined Elior North America in April 2015 to build upon the company’s solid foundation of culinary innovation and commitment to service. Brian was most recently the President and CEO of Medical Staffing Network Healthcare, LLC, (MSN) where he successfully optimized performance and introduced innovative workforce solutions, while building a corporate culture founded on growth, recognition, engagement, appreciation and teamwork. Prior to joining MSN, Brian was the President of Aramark Healthcare Technologies an organization he was with for 19 years. Joining the organization from the United States Air Force, his vision led to the development of a world‐class technology services company within the healthcare sector. Brian holds a Doctorate in Health Administration and Policy from the Medical University of South Carolina in Charleston, a Master of Science in Business Management, and a Bachelor of Science in Business Administration from Indiana Wesleyan University in Marion.

Strategic Planning to Ensure Long-Term Success on Wednesday, August 29 from 1:15 to 2:45 p.m.

Greg Prosser

Greg Prosser is the President and CEO of Accessible Solutions (ASI). In his role at ASI, Greg has been instrumental in building a software platform that has become the system of choice for senior services agencies, and specifically for many Meals on Wheels programs. Over the last 16 years, ASI has introduced and enrolled hundreds of customers and thousands of users to their software platform. This has given Greg an opportunity to develop an intimate knowledge of how Meals on Wheels programs across the country operate and their requirements to report on data across the various entities that need the data. Over the last several years, he has worked closely with Meals on Wheels America to further develop the software platform with the ability to collect and manage data to report to healthcare entities which is a critical requirement for Meals on Wheels programs that want to integrate with healthcare providers. Prior to joining ASI, Greg was a Corporate Distribution Manager for J&L Industrial Supply. Greg holds a Bachelor’s of Science in Business Administration from the University of Phoenix.

Healthcare Institute – Part 2: The Importance of Data on Tuesday, August 28 from 1:30 to 3:00 p.m.

Valerie Quintana, MA, PTP

Valerie V. Quintana, is the Manager of Community & Clinical Linkages at the Center for Community Health, with Presbyterian Healthcare Services (PHS). Her skills regarding the psychology of communication and human interaction have been instrumental in the implementation of Change Theory within healthcare systems by strengthening and developing relationships, facilitating collaborations, ensuring clear communication, and building consensus. Valerie orchestrates linkages between Presbyterian, Federally Qualified Health Centers (FQHCs), Community Health Workers, and community wellness programs to create a shared operations model that improves access to nutritional food and safer physical activity opportunities for Hispanic, Latin, and Native American residents of Bernalillo County, NM. One of her career goals is to develop human behaviors and habits where providers and their medical staff refer their patients to local community health resources that can enhance clinical treatments for those with chronic disease. She has built her career helping organizations change their systems, thinking and operations in order to best suit the people they serve. She has thirteen years of experience in the field of behavioral health, and created her own business to provide onsite holistic care for social workers. Valerie has a Bachelor’s and Master’s Degree of Arts in Communication Studies from New Mexico State University. She holds certifications in Herbalism, Essential Oils, Touch Therapy, Health Facilitation, and Cranial Sacral Therapy.

Interventions, Tools, and Resources to Address Malnutrition on Wednesday, August 29 from 8:30 to 11:30 a.m.

Andrew Renda, MD, MPH

Dr. Andrew Renda is Humana’s Director of Bold Goal (Population Health). His work includes leading strategy, pilots, metrics, research, knowledge management tools and communications related to making progress towards Humana’s Bold Goal of improving community health by 20% by 2020. The Centers for Disease Control’s Healthy Days survey instrument is used as the primary means of assessing population health. This is supported by clinical leading indicators, business performance metrics and a robust research agenda that drives insights on how best to improve community health. He is a published author and speaker in the fields of population health, social determinants of health and chronic disease. Previous roles have included advancing clinical models of care through development, implementation and evaluation of population health initiatives aimed at preventing and delaying progression of chronic disease. This included product and benefit design, as well as health projects ranging from messaging campaigns and self-care interventions to clinician-led disease management programs. He also serves on several Humana clinical and research committees, including: Humana’s Clinical Leadership Network, Clinical Quality Metrics Alignment Governance Committee, Comprehensive Health Insights Joint Research Governance Committees, and Humana Publication Committee. Dr. Renda has a BS in psychology and biology from the University of Kentucky where he was a National Science Foundation Undergraduate Fellow. He received his medical degree and a diploma in clinical psychiatry from the Royal College of Surgeons in Ireland, followed by a Masters in Public Health from Harvard University.

Keynote Panel: Exploring the Intersection of Healthcare and Meals on Wheels on Tuesday, August 28 from 4:00 to 5:00 p.m.

Kevin Ressler, MDiv

Kevin believes in the significant existence of injustice and hopes to work against it instead of pretending it away. As a Mennonite and Anabaptist, his understanding of life’s work purpose is service driven for symptoms and solution focused for systems. Kevin is from Lancaster, left Lancaster for college, and returned to Lancaster, PA ready to improve the community he grew up wanting to leave having learned that all places have problems, but we know our own the best. Kevin makes his living as Executive Director of Meals on Wheels of Lancaster. Last year, he ran for Mayor of Lancaster City on a platform focused on housing heavily influenced by his experience with MOW. Kevin is frequently seen as an activist in his community but wants people to know that happens both in the streets but also in the executive suites. As such, he serves on several community boards of ASSETS LANCASTER, Conestoga Valley Education Foundation and others. He has a BA in Justice, Peace, and Conflict Studies from Eastern Mennonite University and a Masters of Divinity from Lancaster Theological Seminary.

Tips and Tricks to Increasing Menu Options for your Clients on Wednesday, August 29 from 1:15 to 2:45 p.m.

Patrick Rowan

Patrick Rowan recently celebrated his 10th anniversary as executive director of Metro Meals on Wheels, the association of 32 independent Meals on Wheels programs in the Minneapolis/St. Paul metro area. Under Patrick’s leadership Metro Meals on Wheels recently launched the Kitchen of Opportunities, the first kitchen dedicated exclusively to providing nutritious meals to Meals on Wheels recipients in the Twin Cities. Patrick also serves on the Executive Committee of the Minnesota Hunger Initiative, a broad-based partnership of nonprofits and government agencies focused on fighting hunger in Minnesota and is an active member of the Minnesota Leadership Council on Aging and the advocacy group Partners to End Hunger. He started his nonprofit career as a door-to-door campaigner for the Public Interest Research Groups and grassroots environmental organizations but he’d much rather spend Thanksgiving talking about football than politics.

Level Up! Advocacy at the Local, State, and Federal Levels on Tuesday, August 28 from 9:30 to 11:00 a.m.

Jose Luis Sanchez

In his current position as Manager of Programs and Aging Initiatives for Citymeals on Wheels, NY, Jose Luis oversees the 30+ contracted community based organizations which deliver over 2 million weekend, holiday and emergency meals to over 18,000 homebound elderly throughout NYC. He coordinates with Citymeals’ warehouse to ensure all shelf-stable feeding programs, (500,000 meals) are delivered efficiently, coordinates Citymeals’ special projects and has conducted over 50 meal provider site visits. He works with key staff at Citymeals and city agencies to ensure Citymeals is prepared in event of emergencies to respond to the needs of the city’s elderly. Jose Luis worked as a Physician’s Office Assistant at Memorial Sloan Kettering Cancer Center. He ran multiple clinics in the genital/urinary and sarcoma departments, exclusively with research protocol patients. He later joined Citymeals as a Program Coordinator and was promoted to Program Manager. Jose Luis studied at City University of New York City: Baruch College with a Bachelors in Public Affairs and went on to graduate from Hult International Business School with a Master’s of Arts in International Relations, in London.

Advances in Nutrition, Aging and Oral Health on Tuesday, August 28 from 1:30 to 3:00 p.m.

Dan Sargent

Dan Sargent is Executive Director of Rebuilding Together of the Triangle in Raleigh, North Carolina. He has been with the organization since November 2008. Under his leadership, RTT’s budget has grown from $25,000 in 2008 to nearly $1,400,000 in 2018, and the affiliate will serves over 100 families this year. He was elected to represent the Southeast region at Rebuilding Together’s National Affiliate Council since 2012, and was selected to serve on Rebuilding Together’s Board of Directors in 2013-2014. He was also named to the Triangle Business Journal’s 40 Under 40 Leadership Award list in 2013. Before joining Rebuilding Together, Dan completed an AmeriCorps term of service with Habitat for Humanity of Charlotte, North Carolina, where he worked as an Assistant Construction Supervisor. In addition to his non-profit experience, Dan has worked as a carpenter and directed maintenance at a children’s camp in upstate New York. Dan received a Bachelor’s Degree in Biblical Studies from Davis College, located in Johnson City, New York, and a Masters degree in Public Administration from the School of Government at the University of North Carolina at Chapel Hill. Dan lives in Apex with his wife of 12 years Lyndee, and they have three daughters, seven-year old Ainsley, four-year old Kensie, and two-year old Raelyn.

Bridging Health and Housing for Older Adults on Wednesday, August 29 from 8:30 to 11:30 a.m.

Erin Scheithe

Erin Scheithe (pronounced Shy-thee) is a Content Specialist in the Consumer Financial Protection Bureau’s Office for Older Americans, which focuses on educating and engaging consumers 62 and older on financial matters. In this role she writes, edits, and presents material on fraud and scam prevention, financial caregiving, and retirement planning. The majority of Erin’s career has been spent developing financial education materials for consumer audiences. She worked for both the American Bankers Association and North Carolina Bankers Association to develop financial education programs for children and parents. In addition, she developed resources on financial security issues for the 50+ population while working for AARP’s consumer education division. Erin also has experience composing and coordinating large-scale grassroots advocacy campaigns. A native of Virginia, Erin obtained both a bachelor’s degree in English literature and a master’s degree in Educational Psychology from the University of Virginia.

How to Spot Elder Abuse and What to Do on Tuesday, August 28 from 3:15 to 3:45 p.m.

Beth Schibley, BSN

Presently working for Interfaith Ministries for Greater Houston, Beth joined the team as MOW Manager of Contracts, Compliance and Administration in 2014 and was promoted to Assistant Director for Healthcare Integration and Case Management in 2017. From 2001 – 2013 Beth was employed with Grafton County Senior Citizens Council, Inc. (GCSCC) as Associate Director for Operations. GCSCC is a non-profit that provides home-delivered and congregate meals, transportation, outreach services and volunteer opportunities to elders and their caregivers throughout Grafton County, New Hampshire. Beth was born in Buffalo, New York and holds a Bachelor of Science, Nursing from Niagara University. She and her husband Mike have been married for 37 years and live in Friendswood, TX. They have 2 children Matt and Adam who live with their wives and children in New England.

Healthcare Institute – Part 1: Delivering Consistent Service Offerings on Tuesday, August 28 from 9:30 to 11:00 a.m.

Allyson Schwartz, MSS

Allyson, a former member of the U.S. House of Representatives from Pennsylvania, who served from 2005-2015, is a nationally recognized leader on health care issues. Throughout her professional life she has worked on issues such as affordability, prevention, primary care, coordinated care, and increased access to coverage. Having worked as a health service executive, Allyson was elected to the Pennsylvania State Senate in 1990, serving 14 years until her election to Congress. In the state Senate, She was the driving force behind Pennsylvania’s CHIP program, which was a model for the federal CHIP program five years later. In her second term in Congress, she was appointed to the powerful Ways and Means committee and served as a senior member of the Budget Committee. In both capacities, she was a strong advocate for Medicare. She was the leader in Congress on physician payment reform to encourage value over volume, supported research, innovation, and use of technology to improve quality, efficiency, and contain costs. She was instrumental in the passage of landmark health reform legislation, authoring key provisions such as the ban on pre-existing condition exclusions for children and increased access to primary care. Allyson earned a B.A. from Simmons College, and a Master of Social Service (MSS) from Bryn Mawr College.

Keynote Panel: Exploring the Intersection of Healthcare and Meals on Wheels on Tuesday, August 28 from 4:00 to 5:00 p.m.

Juliane Steenkamer, MS, RDN

Juliane Steenkamer has worked as a Registered Dietitian Nutritionist for 29 years. She has worked the last 10 years at FeedMore, Inc. which is a non-profit, hunger-relief organization that includes Meals on Wheels, a Community Kitchen and a Food Bank serving more than 200,000 people in central Virginia. Her role as the Nutrition Coordinator for Meals on Wheels includes screening and treating malnutrition, providing nutrition education, and developing the menu and analyzing nutrients for 10 therapeutic diets. Currently FeedMore serves on average 1000 meals/day to 650 clients. Juliane's previous work is in the acute care hospital setting as a clinical and out-patient dietitian. She graduated University of Delaware and Saint Joseph's University.

Plant Forward Dining – Why It’s All the Rage and How You Can Do it Too on Thursday, August 30 from 9:15 to 10:45 a.m.

Jennifer Stiff

Jennifer Stiff is the Nutrition Program Director at Minuteman Senior Services in the Greater Boston area. Jennifer has been with Minuteman Senior Services since 2011. For two years Jennifer served as President of the Massachusetts Meals on Wheels Association. In the fall of 2017, Jennifer was invited to sit on a Planning Council for the statewide Food is Medicine initiative. Jennifer’s professional roles have focused on Program Management and development and she has worked for mission-based non-profits including senior nutrition, low income housing/services and working with the homeless. Access to healthy food, nutrition education and housing are her passions and have been her focus for the past 14 years. Jennifer has a BS in Recreation Administration from the University of Wisconsin-La Crosse and a Graduate Certificate in Community Environmental Studies from Tufts University.

Just What the Doctor Ordered: Healthcare Through State Advocacy on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Dennis W. Streets, MPH, MAT, LNHA

Dennis Streets has been executive director of the Chatham County Council on Aging since May 2014, after retiring as director of the North Carolina Division of Aging and Adult Services. Dennis has devoted his career towards working in the field of aging and adult services. His other work experience includes government service with the State Division of Social Services and the Triangle Area Agency on Aging as well as time spent in the private sector as director of a non-profit long-term care organization and as a professional relations representative with Blue Cross and Blue Shield of North Carolina. He also spent time as coordinator of the Center for Aging Research and Educational Services at the UNC-Chapel Hill School of Social Work. He was co-editor of the book The Field of Adult Services, published in 1995. Dennis earned his BA in Political Science, a Master’s in Public Health (with a concentration in Health Administration and Policy), and a Masters in the Arts of Teaching from the University of North Carolina at Chapel Hill.

Bridging Health and Housing for Older Adults on Wednesday, August 29 from 8:30 to 11:30 a.m.

Nick Tasler

Nick Tasler is an internationally acclaimed thought leader, organizational psychologist and the #1 best-selling author of four counter-intuitive books on the art and science of making decisions and leading change. He is also an expert writer for the Harvard Business Review and Quarts, and his work has been covered by The New York Times, Bloomberg Business Week, The Atlantic, Inc., U.S. News & World Report, The Financial Times, Huffington Post, Fox Business and Forbes; as well as NPR, the BBC, NBC-TV, ABC-TV and CBS-TV. Nick’s original insights and dynamic style have benefited the world’s most respected organizations ranging from General Electric, Microsoft, ExxonMobil, Novo Nordisk, Wells Fargo, the Royal Bank of Canada, Hospital Corporation of America, and UnitedHealth Group to the Wharton School, Yale University, University of Notre Dame and many more. Nomadic by nature, Nick and his wife and their four kids live in lots of places. Sometimes Minnesota. Sometimes Florida. Currently Puerto Rico.

Breakfast Keynote: Nick Tasler, Organizational Psychologist, Author & Speaker on Thursday, August 30 from 7:30 to 9:00 a.m.

Lucy Theilheimer, MA

Lucy joined Meals on Wheels America in January 2016 as Chief Strategy and Impact Officer. She is responsible for strategy and planning, research, and efforts to improve organizational efficiency and effectiveness. Prior to joining the Association, Lucy served in multiple roles at AARP. Most recently she served as Senior Vice President for Organizational and Management Effectiveness and, prior to that, as SVP for Enterprise Strategy. She also has many years of experience in aging, health and long-term care at AARP, as well as other health and aging non-profit Associations. Lucy received a BA in Sociology from George Mason University and an MA in Health Care Administration, Policy and Planning from George Washington University.

Healthcare Institute – Part 1: Delivering Consistent Service Offerings on Tuesday, August 28 from 9:30 to 11:00 a.m.

Healthcare Institute – Part 2: The Importance of Data on Tuesday, August 28 from 1:30 to 3:00 p.m.

Keynote Panel: Exploring the Intersection of Healthcare and Meals on Wheels on Tuesday, August 28 from 4:00 to 5:00 p.m.

Scott A. Trudeau, PhD, OTR/L

Dr. Trudeau has studied the contributions that meaningful activities (occupations) make to maintaining elders in the community with enhanced quality of life. Scott's current work explores topics of home safety, personal care, the dynamics of care giving, and the role of lifelong learning for community dwelling elders. In his role at American Occupational Therapy Association (AOTA), Scott works to advance the role of occupational therapy as an essential primary care provider for older adults. Supporting aging in place with community health and wellness interventions are critical to improving the quality of life of older adults. Scott is pleased to collaborate with community partners like Meals on Wheels America to advance this agenda. Dr. Trudeau earned his PhD at Boston College, Lynch School of Education in Higher Education Administration, his MA from Tufts University, Graduate School of Arts and Sciences in Post-Professional Occupational Therapy and his BS from Tufts University in Arts and Sciences in Occupational Therapy.

Better Health While Aging – Fall Prevention for Homebound Seniors on Thursday, August 30 from 9:15 to 10:45 a.m.

Deborah K. Turcott

Deb Turcott is Chief Operating Officer for PetSmart Charities, Inc. She has been investing her strategic leadership skills in nonprofit and public sectors for over 20 years. Prior to joining PetSmart Charities, Deb served as the Chief Operating Officer of the Shelter Medicine Program at the University of Florida, offering her the opportunity to impact animal welfare and sheltering at a global level as the program’s senior executive. Prior to that, she served in other executive level roles for Dartmouth-Hitchcock Health System, New Hampshire Land and Community Heritage Investment Program, Upper Valley Humane Society, and NH Community Development Finance Authority. In addition, for the past fifteen years, Deb has served as an independent consultant for nonprofits and for-profit organizations focusing on strategic organizational development, board leadership, and executive transitions with a particular draw for organizations who seek profound change to influence their mission or bottom line.

Why the Cat Eats First on Tuesday, August 28 from 3:15 to 3:45 p.m.

Eveline Van Beek

Eveline is KPMG’s lead for Government Healthcare Transformation services in the US and co-lead for KPMG’s Value Based Healthcare proposition globally. Eveline has managed engagements for both US and Europe-based clients in the provider, payer and government arenas with a primary focus on reshaping the healthcare landscape, transforming care delivery models and implementing new policy and payment approaches. Her portfolio of work has largely focused on shifting healthcare payment paradigms away from volume and toward more value-based approaches. More recently, this has included providing insights and perspectives to providers and local governments on how to better focus on social determinants of health through investment models, rate setting and incentive programs. Eveline holds Masters Degrees in both Bioinformatics and Economics from Utrecht University in the Netherlands and the Erasmus University of Rotterdam respectively and a certificate in Creative Leadership & Design Thinking from THNK (Amsterdam).

Refocusing on Social Determinants of Health to Strengthen Client Impact (NRCNA) on Monday, August 27 from 1:00 to 4:30 p.m.

Pamela VanKampen, RDN, CD

Pam is the Nutrition Specialist/OAA Consultant/Senior Center Representative at the Greater Wisconsin Area Agency on Aging (GWAAR). With over 32 years of experience as a dietitian, 22 years in The Aging Network, Pam's passion is to keeping people well-nourished and living life to their fullest independently in their own homes as long as possible. Pam brings passion, creativity, vision and energy to her work. Working with the Aging Network throughout the entire state of Wisconsin allows for many opportunities to partner & collaborate with a variety of agencies so programs can continually improve and adjust to best meet the wide array of wants and needs of adults 60 plus.

Interventions, Tools, and Resources to Address Malnutrition on Wednesday, August 29 from 8:30 to 11:30 a.m.

Susan Waldman

Susan joined Meals on Wheels America as Chief Marketing and Communications Officer in 2013, brining with her deep experience in marketing and branding for both major corporations and national non-profits. Previously, Susan served as co-founder and Director of Strategic Services for FORGE Branding, where her clients included the Campaign for Tobacco-Free Kids, the National Audubon Society and the Corporation for Public Broadcasting. Susan also served as the branding columnist for the Washington Post, and Founder and President of SLW Strategic Services, serving clients that included Discovery Networks, CapitalOne, Department of Homeland Security and Verizon. Other positions included Director of Advertising for Northwest Airlines, Senior Marketing Planner heading up national advertising for Walt Disney World, and Assistant Vice President of Marketing for American Security Bank, now part of the Bank of America system. Susan graduated with a BA in Marketing from the Eli Broad College of Business at Michigan State University. She also served as a Senior Fellow for the University of Maryland's James MacGregor Burns Academy of Leadership.

Lessons Learned From Adopting the National Meals on Wheels Brand on Thursday, August 30 from 11:00 a.m. to 12:30 p.m.

Edwin Walker, JD

As the Deputy Assistant Secretary for Aging of the Administration on Aging (AoA) within the Administration for Community Living, Edwin L. Walker serves as the chief career official for the federal agency responsible for advocating on behalf of older Americans. In this capacity, he guides and promotes the development of home and community-based long-term care programs, policies, and services designed to afford older people and their caregivers the ability to age with dignity and independence and to have a broad array of options available for an enhanced quality of life. This includes the promotion and implementation of evidence-based prevention interventions proven effective in avoiding or delaying the onset of chronic disease and illness. A strong and experienced advocate for older persons, he has served as the primary liaison with Congress on legislation related to aging services and programs. For more than 30 years, he has been characterized as a consummate professional civil servant who can be relied upon to represent the best interests of our nation’s senior citizens. Prior to joining the Administration on Aging, he served as the Director of the Missouri Division of Aging, responsible for administering a comprehensive set of human service programs for older persons and adults with disabilities. He received a Juris Doctor degree in law from the University of Missouri-Columbia School of Law and a Bachelor of Arts degree in Mass Media Arts from Hampton University.

Luncheon Keynote: Edwin Walker, Deputy Assistant Secretary for Aging of the Administration on Aging + Business Meeting on Tuesday, August 28 from 11:15 a.m. to 1:15 p.m.

Sean Walker, MPA

Sean has a wealth of knowledge as Director, Program Manager, Operations Analyst, Nonprofit Manager, and HR Consultant with The Home Depot Foundation, Habitat for Humanity International, Alorica Inc., First Data Corporation and the United States Army. In the course of his career, Sean has acquired extensive skills in leadership development, personnel management, staff development, Army component policy development, talent acquisition and retention, counseling, training, mentoring and coaching. As a senior leader in the Army, Sean performed leadership duties stateside and abroad. His overseas assignments included Korea, Haiti, Egypt & Iraq. In 2011, Sean retired from the Army. Sean’s transition to the civilian workforce began as a Human Resources Program Manager with First Data Corporation as a part of Global Talent Acquisition Center providing a client focused, energetic, innovative, and results oriented partnership. He developed and managed internal and external Employment Programs. He joined Habitat for Humanity International as the Associate Director, Veterans Build where he worked on homeownership, critical home repairs, employment and volunteer engagement opportunities to US Veterans, military service members and their families. Currently he is Manager, Grant Programs and Strategic Partnerships with The Home Depot Foundation. He graduated Cum Laude with a degree in Business with an emphasis in Management from Columbia College. Master’s Degree of Public Administration from the University of Georgia.

Bridging Health and Housing for Older Adults on Wednesday, August 29 from 8:30 to 11:30 a.m.

Suzanne Washington, MA

Suzanne Washington has served as the Chief Executive Officer for Meals on Wheels People since 2014. Prior to joining the senior nutrition organization, she worked for more than 25 years at Impact NW where her responsibilities included directing overall agency operations as well as establishing and managing strategic relationships to leverage long-term opportunities and support. Suzanne has a Bachelor of Science Degree in Education from the University of Oregon and a Master’s Degree in Psychology from United States International University. After starting her career as a teacher, coach, and professional basketball player in South America, Australia and the U.S. Suzanne brought her international experience working with youth to Impact NW’s Youth Service Center in 1987. Throughout her years of service at Impact NW she spearheaded the development of programs such as Richmond Place – Impact NW’s transitional housing facility for homeless families – Mentoring, and Bridges to Housing. Suzanne has been a volunteer Representative Payee for people with disabilities since 2007. She was appointed by the Governor to sit on the Board of Directors for the State of Oregon Patient Safety Commission and has served since 2015. She is also a member of the Oregon Hunger Task Force board since 2016, and a member of the Meals on Wheels America Board of Directors since 2018.

A Beginner’s Guide to Healthcare on Monday, August 27 from 1:00 to 4:30 p.m.

M. Linda Wastyn, PhD

Linda Wastyn has more than 30 years of fundraising experience. She opened Wastyn & Associates in August 2011 to provide grant development, fundraising consultation, strategic planning facilitation, and board development to nonprofit and for-profit companies in the Quad Cities and around the country. Since its founding, Wastyn & Associates has worked with more than 100 organizations, raising more than $6 million and helping countless others chart their future direction. Prior to Wastyn & Associates, she worked 14 years at St. Ambrose University preceded by positions at Bridgewater College in Virginia and the University of Pittsburgh School of Medicine. Linda earned bachelor’s degrees in Politics and Communication from Wake Forest University, a master’s degree in Rhetorical Studies from the University of Georgia, and a doctorate in Higher Education Administration from Illinois State University. She serves on the boards of the Quad Cities Chapter of the Association of Fundraising Executives. Linda earned bachelor’s degrees in Politics and Communication from Wake Forest University, a master’s degree in Rhetorical Studies from the University of Georgia, and a doctorate in Higher Education Administration from Illinois State University.

Following the Money through Data-Driven Fundraising on Tuesday, August 28 from 1:30 to 3:00 p.m.

The Nitty Gritty of Advanced Grant Writing on Wednesday, August 29 from 8:30 to 11:30 a.m.

Michael Wilson, PhD

Michael Wilson has more than two decades of experience working with older adults and researching the issues affecting them. Trained as a gerontologist, he has worked with communities to improve the services and supports for aging populations. Prior to joining Meals on Wheels Central Texas, Michael served as the Program Officer for Healthy Aging and Healthy Futures at the St. David’s Foundation, overseeing an investment portfolio of more than $5 million per year. His work with local senior-centered nonprofit organizations nurtured the development of Caregiver University at AGE of Central Texas and the expansion of services for older adults in the Central Texas region. Also, during his time at the Foundation, he worked with the University of Texas School of Social Work to increase the financial support to the GRACE Program (Gerontology Resources and the Aging Community in Education) to improve the visibility of social workers in the field of gerontology. Earlier in his career, he served as a State of Texas Gerontologist and coordinator for the Aging Texas Well program in the Department of Aging and Disability Services (DADS). He also founded a gerontological consulting and case management firm in Florida. Michael holds a doctorate from the University of Florida at Gainesville, Florida.

Virtual Connections – Best Practices in Tech Training and Support to Address Isolation on Tuesday, August 28 from 3:15 to 3:45 p.m.

Alan Winstead, MA

Alan Winstead joined Meals on Wheels of Wake County as the Executive Director in 2006. The agency serves more than 330,000 meals in Raleigh, North Carolina and surrounding communities this year. In addition, Alan has served on the Board of Directors for Meals on Wheels North Carolina and the North Carolina Coalition on Aging. He holds a Leadership Certificate from the Meals on Wheels Leadership Academy as well as a BA from Washington and Lee University and a MA from the University of Chicago.

Demystifying Care Coordination on Wednesday, August 29 from 1:15 to 2:45 p.m.

Tammy Zonker

Recognized as one of America's Top 25 Fundraising Experts, Tammy is an inspiring international speaker and trainer in the discipline of transformational philanthropy. She has trained, coached and led nonprofit teams to raise more than $450M including a single gift of $27.1M. Tammy moved to Detroit in 2008 determined to successfully raise money in the most challenging economy in the U.S. and has turned those experiences into strategies, tools, and processes for skyrocketing fundraising results in any economy. When she's not speaking at conferences or fundraising, she's leading webinars, e-courses, private workshops, and retreats or hosting an episode of zTV on her Vimeo fundraising channel.

The Art of Storytelling – Part 1 on Tuesday, August 28 from 9:30 to 11:00 a.m.

The Art of Storytelling – Part 2 on Tuesday, August 28 from 1:30 to 3:00 p.m.